GoVenue is completely free for the hosts! We make our income by charging guests a small fee that protects their booking in case the venue or space isn't as described, its not opened on time, etc.

Payments from guests are held for up to 7 days after the time slot ends by our payment provider, Stripe, before being released into your account. This time is used to ensure any disputes between the guests and host are satisfied.

For anything from guests overstaying their time-slot to property damage, contact our support team and we will mediate between yourselves and the guest to make an impartial decision. Its important to note GoVenues decision is final.

In order to host with GoVenue you must either own or have permission to sublet your space and have valid public liability insurance.

If something comes up and you are unable to host a guest at your venue you can canvel it via your dashboard. Your Guest will receive a full refund.

Repeatedly cancelling bookings or cancelling last minute could result in you being removed from GoVenue and affect your ability to use the GoVenue platform in the future.